01204 525432Bespoke Furniture | How it works
1. Visit the showroom
We always invite you to visit the furniture showroom in Bolton, to see the rooms for yourself and get a feel for the quality and designs you can expect from us. Although it is useful to look at photos on the website, there really is no substitute for seeing the rooms in person. Once you have decided upon which rooms you would like us to creat designs for, we make an appointment to visit you in your home. Daytime and evening appointments are available.
2. Home consultation
On making an appointment one of the design team will visit you in your home and measure the rooms you would like to be designed. At this stage we will also be asking you lots of questions, to get an idea of your ‘wish list’ for your room. Whether that be storage, colours, style, technology needs or who the room is for, this all helps us build a picture of your needs and dreams for your room. Then we can begin the fun part – Your bespoke furniture design!
3. Bespoke Furniture Design
After visiting your home the design team will go away with your ‘wish list’ and budget and create a design to fulfill these. We will then invite you back into the showroom to look at it and get your feedback. We may have got it right first time, but if not this is the time we can sit and tweak your design until you are happy with it. We can do this as many times as neccessary until you are happy to go ahead.
4. Manufacturing
All of our bespoke furniture is manufactured individually to the exact design created for you by hand. This gives us an unparalled level of quality and extensive range of style and finish that you can choose from. After designing and manufacturing furniture for over 40 years it is reassuring to know the experts are in charge. We manufacture using high quality products, real wood veneers and timbers and hand painted and high gloss finishes. Wherever possible, we source these materials locally.
5. Project Management
Project management is an extremely important aspect of what we do. We ensure that every step of your installation goes smoothly and organise all the different aspects of your project for you. This includes the installation of your fitted bespoke furniture, coordinating remedial work, bigger jobs such as moving walls and doors and even arranging the electricians and plumbers should they be requires. We can also help coordinate the finishing touches to your room, such as decorating, carpets and curtains. We want to make this process as simple as possible for you, which is why we have one point of contact you can call with any questions or queries; us!
6. Installation Team
We employ only the highest skilled craftsmen to install your rooms and carry out work within your home. Our trademen are tried, tested and trusted and have years of experience behind them. They understand how important it is to get the job right for you and have the utmost for respect your home. They even make sure they clean up after themselves at the end of each working day.
Service
We understand that we are only as good as our last job. Our aim to is to ensure 100% customer satisfaction every time. To achieve this we have our expert design and installation team, a friendly voice at the end of the phone whenever you need us and excellent after sales service. A member of the team will visit you on completion of your project to ensure you are happy with everything and carry out any last bits of work. Our service doesn’t stop there. If you have any questions or need assistance with anything after completion, remember we are only a phone call away.
“Our new bedroom is amazing – we absolutely love it! Installation was very good, very neat and tidy and had little impact on us. We are extremely pleased with the bedroom and the service.”
- Sarah Higson, Bradshaw
“Great workmanship and excellent service. I’m really delighted with the quality of the service and the wardrobe”.
- Anna Mitchell, Heaton
“A great customer experience (rare to find !!). All staff (inc. owner) very helpful & accommodating. Work was carried out promptly and tidily. Minimum fuss, which was crucial as I work from home.”
- Richard Kirkby, Bolton
01204 525432